Sterling Group
Autumn Neil currently serves as an IT Application Specialist at Sterling Group, where responsibilities include providing user support for hardware and software issues, analyzing problems, and recommending process improvements. Previously, Autumn worked as a Technical Support Analyst at Quality Dining, Inc., offering Tier 1 support for MS Windows and Aloha Point-of-Sale systems. Autumn also gained experience as an Electronics Repair Technician at uBreakiFix, holding multiple certifications and excelling in troubleshooting and customer service. Earlier positions include Support Center Consultant and Instructional Media Services Technician at Indiana University Northwest, focusing on IT support and classroom technology. Autumn holds a Bachelor of Science degree in Computer Information Systems from Indiana University Northwest, with a minor in Criminal Justice.