Alan Yap

Alan Yap is an experienced client success and customer service professional with a career spanning over a decade in various industries. Currently serving as a Client Success Partner at Sterling RISQ since March 2022, Alan focuses on structuring long-term contracts to enhance client relationships and revenue growth. Previously, as a Client Service Manager at Nasdaq, Alan was instrumental in achieving high customer satisfaction and retention by educating clients on governance solutions. Additional experience includes roles at ICIS as a Client Service Executive, Thomson Reuters as a Senior Client Services Executive, and early positions in sales and customer service at Jin Cheng Frozen Food Enterprise and Mobile One Ltd. Alan holds a Bachelor of Science in Banking and Finance from the London School of Business and Finance in Singapore.