Dirk Laudien

Dirk Laudien currently holds the title of Teamleiter IT Service at Stern-Wywiol Gruppe since September 2023. Prior to this, Dirk served as Customer Care Team Lead Operations at enfore AG. Dirk's extensive experience includes roles such as Senior Software Support Engineer at Oracle Deutschland, Team Leader of Enterprise Support Services at Sun Microsystems Inc., and Software Support Engineer at Star Division. With a background in mechanical engineering and various certifications in ITIL, Dirk has a proven track record of successfully managing teams, implementing process improvements, and ensuring customer satisfaction.