Caroline Park

Caroline Park has over 25 years of experience in customer service and complaint management, currently serving as Senior Strategic Complaints Manager at Stevenage Borough Council since February 2005, with previous roles including Strategic Complaints Manager and Customer Feedback Coordinator. Prior to this, Caroline held various managerial positions at Mitchells & Butlers PLC from January 1998 to December 2004, which involved learning and development, business reengineering, and operations management across multiple venues such as pubs, clubs, hotels, restaurants, and bowling alleys. Caroline's educational background includes attendance at John Henry Newman from 1992 to 1997.