Ricardo Mattos is a Systems Engineer at Eldeco, Inc., specializing in risk management and user account administration within Azure environments, as well as mobile device management through Intune. With a background in various IT support roles, including Associate Systems Engineer and PC Support Specialist II, Ricardo has extensive experience in deploying applications, training users, and managing security awareness programs. Previous experience at NCR Corporation involved support for executives and troubleshooting desktop systems, and early roles focused on help desk support for major companies like BMW. Ricardo holds an Associate's degree in Accounting from Miami Dade College.
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