Maria Dragomir is an SAP OTC Architect with a solid background in customer service and process management. Previously, they held roles at LANXESS as a Customer Service Specialist and at Westcon Nederland as a Customer Service Admin and Sales Operations & RMA Specialist. Maria gained expertise in dispute management at GENPACT, focusing on finance and customer service-related investigations. They earned a Bachelor's degree in Law from the Law Faculty of Cluj-Napoca, University Dimitrie Cantemir, completing their studies in 2014. Currently, Maria serves as a Process Coordinator while simultaneously contributing as an SAP Architect.
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