Annalisa Napoli

Sales Agent at Sticker Mule

Annalisa Napoli has had a varied and extensive career in customer service and translation. From 2009 to 2011, they worked as a translator for Centro Linguistico Cesena - Formazione e Servizi linguistici (traduzioni e interpretariato). Annalisa also worked as a freelance translator for ProTranslating from 2011 to 2014. During this period, they also worked as a translator for Associazione AISIA from 2011 to 2014. From 2014 to 2015, they worked as a Marketing/Commerciale estero for Spencer. From 2015 to 2017, they worked as a Business Partner Team Leader and Customer Relations Support for IKEA Group. Finally, from 2017 to the present, they have been an EU Support Assistant Manager and EU Customer Service Agent for Sticker Mule.

Annalisa Napoli's education history includes attending 24ORE Business School from 2013 to 2014, where they obtained a Master in Marketing Management. From 2010 to 2013, they attended Università degli Studi di Trieste, where they obtained a Laurea Magistrale in Traduzione Specialistica e Interpretazione di Conferenza. From 2007 to 2010, they attended Alma Mater Studiorum – Università di Bologna, where they obtained a Laurea Triennale in Comunicazione Interlinguistica Applicata. Annalisa also attended University of Bristol from 2008 to 2009 as part of the Erasmus Programme, studying European Languages and Cultures. Annalisa Napoli's education history also includes attending I.I.S.S. Ven. I. Capizzi - Bronte (Catania) from 2002 to 2007, where they obtained a Diploma di maturità scientifico-tecnologica in Liceo scientifico tecnologico. Annalisa Napoli also holds certifications from SheCodes and EF Education First. The SheCodes certifications are for Plus - Front-End Development (obtained in March 2022) and Basics - Introduction to Coding (obtained in January 2022). The EF Education First certification is for EF Set English Certificate - C2 proficiency.

Links

Previous companies

IKEA (Ingka Group) logo

Timeline

  • Sales Agent

    March 1, 2024 - present

  • EU Support Assistant Manager

    January, 2019

  • EU Customer Service Agent

    September, 2017