Mike Dougherty

Mike Dougherty is an experienced professional with a strong background in technical support and project management. Currently serving as a Product Owner and Scrum Leader II at StickerGiant since February 2022, Mike has effectively reduced order turn time by 26 hours through workload prioritization and enhanced team collaboration. Previous roles include Technical Support Representative at Glowforge, Technical Team Lead at Envysion, and various positions in technical support at multiple companies, where Mike consistently improved processes, mentored team members, and fostered cross-departmental communication. With a solid foundation in software implementation and client support, Mike has demonstrated a commitment to continuous improvement and effective team leadership throughout a diverse career.