Fabian Schmid

Fabian Schmid is a Data Engineer and Solution Architect at STIHL, with experience in data analytics and customer support processes. Currently serving as a Lecturer in Data Analytics at Hochschule Albstadt-Sigmaringen, Fabian has developed expertise through a Master's thesis focused on automating customer support ticket categorization using AI. Previous roles include an internship and a Master's thesis at STIHL within the Digital Competence Center, where Fabian utilized big data analytics and machine learning in product development, as well as positions at WMF Group and Daimler AG, emphasizing supply chain management and project management. Academic qualifications include dual Master's degrees in Mechanical Engineering and Digital Production Management, along with a Bachelor of Engineering in Industrial Engineering.