Viviane Miqueletto

Viviane Miqueletto is an experienced professional in customer experience and event management, currently serving as Coordenadora Customer Experience at Stoller do Brasil Ltda. since May 2013. Responsibilities include leading a team, identifying improvement opportunities, engaging staff with customer experience principles, managing projects focused on customer satisfaction, and overseeing budget management. Previous roles include Analista de Customer Experience and Analista de Eventos at Stoller, where tasks encompassed event planning, supplier negotiation, and client engagement. Viviane's background also includes positions in human resources at B2 Agência, event coordination, and roles in the hospitality sector. Academic qualifications include a Master of Business Administration in Marketing and Innovation from Pontifícia Universidade Católica de Campinas and a Bachelor's degree in Tourism from the same institution.