Ana Couto is a seasoned professional in product management and internal support, currently serving as Product Manager II at Stone since July 2020. Previously held roles include Product Manager and technical leader in IT, focusing on field service and first-level support. Ana has extensive experience in business intelligence analysis, with responsibilities that encompassed customer support structure, direct engagements with internal clients, continuous improvement of service processes, and team onboarding. Prior experience includes an administrative internship at Segplus Corretora, a leadership role at Livraria Cultura S.A, and an internship in advertising services at NeoAB. Ana holds a Bachelor's degree in Administration from Universidade Veiga de Almeida and a Technical degree in Advertising from E.T.E. Adolpho Bloch.
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