Marcela Orlandi has extensive experience in customer success and onboarding, currently serving as the Head of Onboarding at Stone. Previous roles include Senior Manager of Customer Success and Customer Success Manager at Nuvemshop, as well as Customer Success Manager and Business Development Manager at Ebury Bank. Additional experience includes positions as Senior Product Analyst and Trainee at Safra Bank, and Business Analyst at Linear Softwares Matemáticos. Marcela holds a Civil Engineering Degree from Escola Politécnica da USP (2009-2015) and an Executive MBA in Business Administration from Insper Instituto de Ensino e Pesquisa (April 2021 - April 2023).
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