Dewan Sharma

Dewan Sharma is a seasoned IT professional with extensive experience in software support and technical assistance. Currently serving as a Sr. Software Support Engineer at MSB Docs since March 2020, Dewan previously held the position of Technical Support Engineer-II at Quark Software Inc. from August 2016 to November 2019, where interactions with high-profile clients such as Goldman Sachs and HSBC were managed to resolve queries. Prior experience includes work as a Technical Support Executive at Marks Software Systems Pvt Ltd from June 2014 to May 2016, providing end-user support and training new resources. Dewan holds a Master of Computer Applications (MCA) degree in Information Technology from Chandigarh Group of Colleges, as well as a Bachelor of Computer Applications (BCA) from Continental Group of Institutes.