Karen Herbert

Karen Herbert has a strong background in housing management and customer service. Karen has held various leadership roles, including as an Area Manager and a Customer Relations Team Leader. Currently, Karen serves as a Mentoring Manager at Stonewater, where Karen oversees a team of Customer Partners and ensures excellent customer service delivery. Karen's educational background includes a MA in Housing and Community Renewal from the University of the West of England and a Bachelor of Arts in German Language and Literature from the University of Birmingham.