Prentice S. has a diverse work experience, starting with their current position as a Customer Experience Specialist at StoryBrand since January 2021. Prior to this, Prentice worked at Asurion from September 2012 to January 2021, where they held the roles of Customer Experience Quality Analyst and Premiere Support Service Rep. Prentice began their career at Convergys in July 2008 as a Customer Service Rep/Tier II Technical Support, where they worked until June 2012.
Prentice S. obtained an Associate's degree in Administrative Assistance from West Tennessee Business College, where they studied from 2003 to 2004. Additionally, they obtained a certification in Service Hub Software from HubSpot Academy in January 2023.
January, 2021 - present
Senior Customer Support Specialist at PCLaw | Time Matters
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