StoryBrand
Prentice S. has a diverse work experience, starting with their current position as a Customer Experience Specialist at StoryBrand since January 2021. Prior to this, Prentice worked at Asurion from September 2012 to January 2021, where they held the roles of Customer Experience Quality Analyst and Premiere Support Service Rep. Prentice began their career at Convergys in July 2008 as a Customer Service Rep/Tier II Technical Support, where they worked until June 2012.
Prentice S. obtained an Associate's degree in Administrative Assistance from West Tennessee Business College, where they studied from 2003 to 2004. Additionally, they obtained a certification in Service Hub Software from HubSpot Academy in January 2023.
StoryBrand
When it comes to talking about their businesses, many people are so close to their products or services they don’t know where to start. StoryBrand helps companies understand what customers are looking for so they can tell their story in such a way people listen. We know how hard it is to communicate clearly and have helped thousands of large and small businesses clarify their messaging. And when you clarify your message, your website starts working for you, your team members are converted into a sales force and your customers speak a viral message that spreads. For more about our Guide certification: • Guide: storybrand.com/guide StoryBrand has consulted with dozens of billion-dollar brands and thousands of small businesses. StoryBrand clients dramatically increase their revenue after learning the SB7 framework. StoryBrand was founded by Donald Miller, creator of the SB7 framework. Don has studied story for decades and as such is versatile in a language human beings have been speaking for centuries. Combined, his 7 books have spent more than a year on the NYT Bestsellers list. The human brain is drawn to CLARITY and away from confusion. If customers are confused about what you offer, they’ll look past you for somebody who can say it clearly. Once you clarify your message, your company will begin to grow. Companies that clarify their messaging win in the marketplace.