Anna Crozzoli

Head Of Global Customer Support at Storytel

Anna Crozzoli has a strong background in customer support, CRM, and marketing. Anna is currently the Head of Global Customer Support at Storytel. Prior to this, they worked as the Head of CRM & Customer Service at Telinet Energi AB for 5 years, where they managed a team and was responsible for customer communication across various channels. Before that, they owned and operated their own marketing consultancy called Crozz Communication. Anna also gained experience as the Global CRM Manager at EasyPark Group, where they developed and implemented CRM strategies and marketing activities. Earlier in their career, they worked as a Marketing Campaign Manager at Trygg-Hansa and held various roles at Tele2 Sweden AB, including Project Manager Market Communication and Marketing Analyst. Anna started their career as a Marketing Assistant at ISE Konsult AB.

Anna Crozzoli's education history includes a variety of experiences in different fields and countries. Anna started their education journey at Salem High School in Georgia, USA, where they completed a year as an exchange student and obtained a College Preparatory Diploma. Later, they attended Vadsbogymnasiet in Mariestad, where they pursued a 3-year technical direction program. After that, Anna enrolled at Linköping University, where they earned a Master of Science degree in Business Administration and Economics, focusing on marketing. Additionally, they spent a year studying Marketing and Business Administration at Georg Simon Ohm Hochschule in Nürnberg, Germany. Finally, in the year 2011-2012, Anna participated in the Tele2 Future Leader Program, a leadership development program offered by Tele2 Sweden AB.

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Timeline

  • Head Of Global Customer Support

    January, 2021 - present

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