Jeremy Franks

Jeremy Franks is a User Support Analyst at Stout, a position held since October 2022, following a role as a Tier 1 Support Engineer at SOS Tech Group from December 2019 to May 2022. During the time at SOS Tech Group, Jeremy Franks provided help desk support and efficiently resolved various clients' basic technological needs, including usage of Office programs, Adobe, Azure, and Windows Server. Jeremy Franks holds a Bachelor of Science degree in Information Technology from Towson University, attained in December 2022.