Conrad Douglas possesses extensive experience in voice network engineering and support, currently serving as a Senior PBX Engineer at both the Marine Corps IT Center and Strategic Communications since June 2010. Responsibilities include the engineering design, configuration, testing, optimization, and implementation of Univerge SV8500 IP PBX solutions, as well as the planning and maintenance of enterprise voice systems. Previous roles encompass Field Engineer at Black Box Network Services, Referring Travel Agent, and technician positions at various companies including Shared Technologies and NEC BNS, showcasing a strong technical background and a commitment to operational excellence in telecommunications. Education includes a GED from GateWay Community College and a high school diploma from St. Croix Central High.
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