Timothy Houck

Timothy Houck is a seasoned telecommunications engineer with extensive experience in the field, currently serving at Strategic Connections, Inc. since June 2013, specializing in the Avaya IP Office Platform and holding multiple certifications including ACSS, ACIP, AIPS, and APSS. Prior to this role, Timothy worked as a Telecom Technician at Dynamic Telecommunications and as a Technician Specialist at Verizon Enterprise Solutions Group from May 2003 to January 2010, providing maintenance and support for a variety of PBX platforms and VOIP installations. Timothy also held a Technical Specialist position at Verizon Communications, where exceptional customer service skills were utilized to manage systems for a Fortune 100 global pharmaceutical company. Timothy's career began as Technician II at NextiraOne, maintaining and repairing telecommunications systems in the Washington, DC area. Timothy holds a degree from Ferrum College.