Strategic Healthcare Programs (SHP)
Katie Gaunt has over eight years of experience in customer service, currently serving as a Senior Customer Manager at Strategic Healthcare Programs since May 2015. Prior to this role, Katie worked as a Customer Service Representative at Heritage Oaks Bank from 2013 to 2015, where responsibilities included addressing client banking needs and managing cash and check deposits. Katie holds a Bachelor of Science degree in Environmental Science from California State University Channel Islands, where education was completed in May 2012.
Strategic Healthcare Programs (SHP)
For almost two decades, it’s been their mission to serve healthcare providers in all venues of post-acute care and of all organizational sizes by giving them the information and insights to better manage clinical and operational performance.Clinicians and technologists at their core, they’ve always believed in the power of deeply understandingthe economics and regulatory environment of healthcare and applying the latest technology to have, in real time, the actionable performance metrics to make daily decisions. It’s in their DNA. It’s who they are.In 1996, they looked at the healthcare industry and a saw a unique opportunity to improve enterprise operations and patient outcomes for providers by helping them understand, access and use the data constantly generated by their operations.