John Gijsen

John Gijsen is an experienced professional specializing in IT Service Management and project management, with a career spanning various industries and organizations. Notable positions include Project Manager and Service Management Consultant across multiple healthcare institutions, municipalities, and educational institutions, where John has focused on optimizing ITIL processes, improving service management frameworks, and enhancing customer satisfaction through a people-centric approach. John’s expertise encompasses developing effective service portfolios, implementing process improvements, and leading teams to achieve operational excellence while maintaining high service quality standards. Educated at NCOI Hogeschool, John holds a Bachelor's degree in Business Administration with a focus on Change Management and Organizational Behavior.