Stephen Hugo is a results-driven Customer Service & Design Manager at Strideline, bringing over 8 years of experience in the BPO customer service industry. Previously, they managed a team at Alorica, coaching representatives and driving performance improvement while also serving as a Customer Experience Subject Matter Expert. Their earlier role as a Quality Control Specialist at ArtNature Manufacturing Philippines Inc. involved conducting inspections to ensure product quality. Stephen holds a Bachelor of Science in Education with a major in Mathematics from Tanon College.
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