Eli Graves is a seasoned professional in account management and customer success, currently serving as a Technical Account Manager at Stripe since May 2023, following a role as Service Account Manager at Stripe from July 2021 to April 2023. Previously, important positions included Senior Implementation Manager at Knotel, where significant enterprise customer engagements were managed, and Customer Success Manager at MongoDB, focusing on client onboarding and retention. Additional experience encompasses roles at Square as a SaaS Specialist and Priority Support Associate and a position at Snap Inc. as a Business Operations Specialist. Early career experiences include internships in quality assurance at Amplify and fundraising at Growth for Good. Eli holds a Bachelor's Degree in History of Art from the University of Michigan.
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