Eoin Downes currently serves as a Technical Account Manager at Stripe, having previously held the position of Service Account Associate. Prior to this role, Eoin worked at Intercom as a Customer Support Engineer and at Stripe in User Operations, where notable achievements included enhancing key performance indicators during significant company growth and maintaining over 99% SLA adherence. Eoin's internship experience includes a Technology Consulting role at PwC Ireland, contributing to a digital transformation plan, and a Business Process Mapping internship at Uniphar Group, focusing on process improvements. Eoin is furthering education with a Postgraduate Certificate in Data Science at Technological University Dublin, following a BA Mod in Computer Science and Business from Trinity College Dublin.
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