Eric Park is currently a Customer Support Representative Tier 2 at STRIVR, where responsibilities include responding to customer inquiries via Salesforce, resolving issues, maintaining customer account records, and collaborating with engineering teams to ensure effective solutions. Previous experience includes working as a Smart Home Security Technician at Vivint, where Eric installed and maintained smart home security devices, and as a Technical Support specialist at CXC Simulations, focusing on customer support for simulators, troubleshooting, and creating Standard Operating Procedures. Earlier in their career, Eric served as FOH Manager at Lucky Strike Entertainment, overseeing guest satisfaction, inventory management, and employee scheduling.
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