Jin De Souza is an experienced Global Tech Project Manager at Stuart, focusing on continuous improvement in global operations since September 2021, with a diverse project scope including user experience and company-wide toolset optimization. Previously, Jin served as Global Client & Courier Experience Project Manager at FREE NOW, leading customer care projects across multiple markets. Additional roles include Business Development at Emma – The Sleep Company, where responsibilities involved CRM implementation and customer service KPI setup, and as a Fiscal & Accounting Assistant at Gestoría Manuel Calvo, managing income declarations and contracts. Jin also has experience in talent acquisition with MINCATEC LTD and started in customer service as a Front Desk Receptionist at PRANA. Education includes dual Bachelor's degrees in Business Administration from Universidad de Valladolid and the University of Galway, along with a Web Development Bootcamp from Fundación Generation España.
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