Archana Nair

Archana Nair is a seasoned professional with extensive experience in customer service and team management. Currently serving as the Customer Service Market Manager at Stuba since October 2023, Archana previously held various roles at Capita from January 2006 to July 2023, including Team Manager and Process Leader - Quality, where responsibilities included conducting quality audits and coaching customer service associates. Prior to Capita, Archana worked as an Export Documentation Specialist at P&O Nedlloyd Logistics, managing documentation and data for multiple regions, and as a Recruitment Specialist at MITHI INTERNATIONAL. Archana holds a Master's degree in Personnel Management from Savitribai Phule Pune University and a Bachelor's degree in English Language and Literature from the same institution.