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Cathryn Gray

Customer Success Lead at Studio Graphene

Cathryn Gray has a diverse work experience in the customer service and account management field. Cathryn'smost recent position was as a Customer Success Lead at Studio Graphene, where they currently work. Prior to that, they worked as a Product Relationship Manager at Colateral from 2019 to 2022, managing client portfolios and ensuring successful delivery of solutions. From 2013 to 2019, Cathryn worked as an Account Manager at The Delta Group, where they managed work into the business and initiated new processes to increase efficiency. Cathryn also has experience as an Account Manager at All Sorts, overseeing client print finishing requirements, and as a Client Services Executive at Bezier Corporate Print and The SPS Group Dorset, where they handled client accounts and production planning.

Cathryn Gray attended Avonbourne from 1995 to 2000 and obtained 9 GCSE's, including English, Math, and Science. Cathryn then studied at Bournemouth and Poole College from 2000 to 2002, earning an AVCE degree in Media. From 2004 to 2007, Cathryn attended Bournemouth University, where they completed a degree in Media Production with a focus on Communication and Media Studies. In 2016-2017, they pursued a Chartered Institute of Marketing program at Oxford College of Marketing. Additionally, Cathryn obtained certifications in Client Management, Delivering Client Success, and Inbound Marketing from the HubSpot Academy in April 2019.

Links

Previous companies

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Timeline

  • Customer Success Lead

    March, 2022 - present