Rachel Fray

Rachel Fray has a diverse work experience in the client services and account management field. Rachel started their career in 2005 at Cyborg Group Limited, where they served as a Client Services Manager for five years. During their time there, they handled various direct marketing services including database design, data acquisition, mailing fulfilment, and response management.

In 2010, Rachel joined WARC as a Client Services Manager. Rachel worked in this role for six years, managing client relationships and providing services related to market research and advertising.

Rachel's most recent position was at Stylus, where they held multiple roles. Rachel started as a Strategic Account Director in 2016 and served in this capacity until 2019. In 2020, they were promoted to Head of Client Services, EMEA, overseeing client relationships and ensuring customer satisfaction across the European, Middle Eastern, and African regions. In August 2022, Rachel was promoted to the position of Director - Member Success, where they currently manage member relationships and ensures their success within the organization.

Overall, Rachel Fray has a strong background in client services and account management, with a focus on providing exceptional customer experiences in the marketing and advertising industries.

Rachel Fray received their Bachelor of Arts degree in Political Science - International Relations from UC San Diego, where they attended from 1999 to 2003. Following this, they pursued a postgraduate degree in International Business at London Metropolitan University for the academic year 2004-2005.