Katia Mastromatteo

Katia Mastromatteo currently serves as the Head of Customer Care at Subito, a position held since February 2019. Prior experience includes a role as Anti Fraud Manager at Sky Italia from 1997 to January 2019, where responsibilities involved mitigating fraud risks, collaborating with law enforcement and cybersecurity teams, and managing an antifraud team. Katia also coordinated supply chain processes and led various CRM structures, focusing on team management, training, and performance metrics. Early career contributions included helping establish the Cagliari site and developing training programs for new resources. Educational background includes training from 1997 to 2018 and attendance at A. Gramsci from 1991 to 1995.