Emily Waldowski

Emily Waldowski is a seasoned professional with extensive experience in customer experience management and digital operations. Currently serving as the NetSuite Implementation and Training Leader and Customer Experience and Communications Director at Suburban Automotive Services since September 2019, Emily has a strong background in overseeing customer engagement strategies. Prior roles at Volkswagen of America, Inc. included Digital Operations Supervisor, where oversight of social media and live chat teams was a primary responsibility. Emily also held positions that required effective communication with customers and legal entities regarding vehicle transactions. Earlier career experience includes a co-manager role at Bath & Body Works. Emily holds a Master of Arts and a Bachelor of Arts in English from Oakland University.