SuccessKPI is a cloud-based analytics software for contact centers and text analytics.

AI/ML

Analytics

Information Technology

Software

SuccessKPI

SuccessKPI's headquarters in Chantilly, VA, United States

Dave Rennyson

Praphul Kumar

Jessica Grupposo

Josh Abich

Piyush Patel

Kathleen Atkins

Kenneth Frank

Kate Lynch

Mark Turner

Don Keane

Charlie Conaway

The Leadership Team at SuccessKPI is responsible for setting the strategic direction and vision of the company, ensuring alignment across all functions to drive customer success and innovation in cloud-based analytics for contact centers. This team collaborates to oversee operations, product development, marketing strategies, and security measures, fostering a culture of excellence and adaptability to meet the evolving needs of clients and the industry.

Leadership Team

The Customer Success and Support Team at SuccessKPI ensures clients maximize the value of their cloud-based analytics software by providing expert guidance, strategic consulting, and dedicated support. This team, led by experienced professionals, collaborates closely with clients to drive successful implementation, resolve technical issues, and foster strong, long-term relationships.

Customer Success and Support Team

The Advisory Team at SuccessKPI provides expert guidance and strategic insights to optimize the use of our cloud-based analytics software for contact centers. They work closely with clients to ensure effective implementation, maximize the value of text analytics, and drive data-driven decision-making.

Advisory Team

The Marketing & Sales team at SuccessKPI is responsible for driving brand awareness, generating leads, and securing sales for the company's cloud-based analytics software. They develop and implement marketing strategies, manage sales pipelines, and foster relationships with enterprises and channel partners to expand market reach and drive revenue growth.

Marketing & Sales

The Engineering Team at SuccessKPI is responsible for developing, integrating, and maintaining the cloud-based analytics software that powers our contact center and text analytics solutions. This includes designing robust architecture, ensuring system scalability and security, and optimizing performance to deliver reliable and actionable insights for our clients.

Engineering Team

The Operations and Administration team at SuccessKPI is responsible for overseeing day-to-day business activities, ensuring operational efficiency, maintaining security protocols, and managing human resources. This team ensures that the company's cloud-based analytics software for contact centers runs smoothly and securely while supporting employee needs and organizational goals.

SuccessKPI

Org chart

Board & advisors

Teams

Leadership Team

Customer Success and Support Team

Advisory Team

Marketing & Sales

Engineering Team

Operations and Administration

Offices

SuccessKPI

Org chart

Board & advisors

Teams

Leadership Team

Customer Success and Support Team

Advisory Team

Marketing & Sales

Engineering Team

Operations and Administration

Offices

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