Nikole Smith

Smith is the President of Successware, leading a team delivering SaaS solutions for HVAC, plumbing, and electrical businesses. They have over 20 years in the software and technology space, with leadership roles in product and operations aimed at turning complexity into clarity and driving meaningful business outcomes. They previously served as Director of Product Management at Successware and spent 17 years at Choice Hotels International, where they helped lead digital transformation and deliver innovative guest experiences across a global portfolio. They are pursuing an MBA at the University of Maryland University College and a BFA in Illustration at Syracuse University.