Joana A. is a highly experienced Customer Service Specialist with a background in handling orders, deliveries, and customer requests in various industries, including bio-products and travel services. Joana has a strong proficiency in SAP/SAP S/4HANA/Fiori, Amadeus, and GDS Amadeus systems. Throughout their career, Joana has shown commitment to delivering excellent customer care, problem-solving skills, and effective coordination among different departments to ensure client satisfaction. With a focus on multilingual support, Joana has consistently provided top-notch service to clients across Europe and beyond.
November, 2020 - present
Global Channels & General Business Sales Director at SAP
GM Envolve CRM Manager at General Motors
Director - Sales (advanced Customer Services) at Oracle
Client Solutions Director- Consumer Goods & Industrial Vertical at ManpowerGroup
Senior Manager - Integrated Customer Growth Ops at Freshworks
Access the worlds's biggest network of public org charts
Learn more