Juliana Pereira da Silva

Juliana Pereira da Silva has extensive experience in the insurance and process management sectors, currently serving as an Analista de Processos e Projetos at SulAmérica since August 2015. Responsibilities include managing health and dental policy maintenance and billing for small and medium enterprises, analyzing customer inquiries and complaints across various communication channels. Previous roles include positions at Tokio Marine Seguradora S/A, where Juliana handled client and broker support, proposal processing, and administrative tasks. Prior experience also includes document management and customer service roles at Store Sistema de Armazenamento Ltda, Scorpions Serviços Especializados, and TKS Processamento de Dados e Comercio Ltda. Juliana holds a Licenciatura in Pedagogia e Educação from Uninove and has additional qualifications in Gestão de Negócios Securitários from Anhanguera Educacional.