Peter K. possesses extensive experience in customer service and project management across various sectors, including emerging technology, public transport, and maritime services. Currently serving as the Head of Customer Service - Delivery & Support at InoNeo Pty. Ltd since February 2024, Peter K. previously held leadership roles at Frequentis, overseeing service delivery and project management for public transport and maritime portfolios in Australia. A return to Trendan Pty Ltd as a Senior IT Business Consultant focused on continual service improvement and ERP migration showcases Peter K.'s versatility. Prior roles include senior positions at Cuscal Limited, where service uplift plans were implemented, and Trendan Pty Ltd, where IT services and operations were managed across Australia and India. With foundational experience as an Assistant IT Operations Manager at CustomTec and technical roles at Fuji Xerox Australia, Foxtel, and as a Broadcast Engineer, Peter K. combines engineering expertise from two Bachelor's degrees in Telecommunications and Architecture with a strong focus on customer relations and service excellence.
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