Jordan Moreau is a Customer Care Expert at Lydia since March 2022, bringing extensive customer support experience from a diverse background at Apple from July 2017 to March 2022. Key roles at Apple included Fraud Prevention Specialist, where card not present transactions were reviewed and analysed, and Advisor/Coordinator Mentor Team, responsible for mentoring and organizing training programs. Jordan also worked as a Technical Support Senior Advisor and Technical Support Advisor, contributing to the launches of iPhone and iOS products while providing high-standard customer support. Additionally, Jordan has experience volunteering with Oxfam and served as Assistant Manager at SFD. Educational qualifications include a Master's degree in Marketing from Ecofac Business School and a Bachelor's degree in Marketing, with early education in management.
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