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Tracy Smedley

Customer Service Representative at Sumitomo Electric Lightwave

Tracy Smedley is an experienced professional with a background in customer service and inventory management. Currently serving as a Customer Service Representative at Sumitomo Electric Lightwave since March 2016, Tracy handles customer needs, order entry, and equipment rentals, ensuring timely communication regarding due dates and approvals. Previously, as a Purchasing and Inventory Specialist at LEAP PAL Parts and Consumables LLC, Tracy managed purchasing, inventory, and order fulfillment, including overseeing a direct report. Tracy's earlier roles include Customer Service Manager and Customer Service Representative at Electronic Systems Protection, with responsibilities ranging from team management and customer accounts to shipping and invoicing. Tracy's career began with an Accounting Assistant position at Deloitte & Touche, providing administrative support and handling invoicing. Education includes a Secretarial degree from Katherine Gibbs School and a high school diploma from Middlesex High School.

Location

Raleigh, United States

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Sumitomo Electric Lightwave

Sumitomo Electric Lightwave (SEL) creates advanced optical fiber solutions for the future of communication networks. We are at the forefront of the connected world - always innovating and empowering our customers through technology. Our fiber optic products, services, and training play a critical role in the network operations of some of the largest companies in the world. Through dedicated research and continuous focus on customer needs, SEL simplifies network complexity, while improving performance and cost savings. #NextGenerationThinking.