Michelle Tejero

Michelle Tejero has an extensive work experience spanning over several companies. Most recently, they have been working as the Director of Strategy and Governance at SMBC Group since 2023. In this role, Michelle is responsible for driving strategy, governance, and execution for the launch of SMBC's new digital consumer banking business. Michelle has played a key role in bringing personal loans to the market and continues to work closely with stakeholders to support the launch of future product offerings. Additionally, Michelle partners with business and technology senior executives to prioritize and execute a compliance technology roadmap across SMBC legal entities globally.

Prior to their current role, Michelle worked at Prudential Financial as the Vice President of Change and Transformation from 2019 to 2022. During their time there, they built and led Prudential's Agile transformation, driving adoption of Agile methodology across teams globally and delivering key business outcomes in a fully remote environment. Michelle also established an Agile Transition Office with Centers of Excellence to drive Agile methodology and standards.

Before Prudential Financial, Michelle served as the Executive Director of Strategy and Innovation at JPMorgan Chase & Co. from 2018 to 2019. In this role, they led the Strategy and Innovation Team within Corporate Compliance, driving a culture of innovation and enabling process and technology improvements. Michelle also played a pivotal role in reinventing the regulatory management team's review process and driving solutions with cross-functional teams.

Michelle's work experience also includes a position at CIT as the Director of Transformation Programs from 2014 to 2018. In this role, they led the integration of technology in the One West Bank acquisition and drove key transformational initiatives for various business functions.

At the start of their career, Michelle worked at Deloitte Consulting as a Senior Manager from 2004 to 2014. Michelle served global financial services institutions on strategic and operational improvement issues, specializing in areas such as M&A integration, divestitures, strategy development, transformation, and program management.

Overall, Michelle Tejero possesses a broad range of experience in strategy, governance, transformation, and innovation within the financial services industry.

Michelle Tejero has completed an MBA in Strategic Management and Multinational Management from The Wharton School. Michelle also holds a Bachelor of Science degree in Business Economics from the University of the Philippines.