Clayton Jones

Customer Account Manager at Summit It Solutions

Clayton Jones has a diverse work experience that spans over several companies and roles. Clayton started their career at ValMark Securities in 2004 as a PC/Network Support Specialist, where they were responsible for SharePoint administration, Microsoft Exchange, and operational support. Clayton also managed hardware and software peripherals, performed preventative maintenance, and optimized corporate wireless plans. Clayton worked at ValMark Securities until 2011.

In 2012, Clayton joined The Brilex Group of Companies as a System Analyst, where they contributed to the deployment and day-to-day support of Windows servers and user PCs. Clayton also responded to a high volume of help desk calls and managed workstations and audio/visual equipment for conferences.

From 2013 to 2018, Clayton worked at Summit IT Solutions, Inc. Clayton started as a Service Desk Technician, providing technical support to clients in a customer service-focused manner. Clayton then became a Business Development Specialist, where they played a key role in identifying new business opportunities. Clayton further advanced within the company and became a Customer Account Manager, responsible for continuous sales of hardware, software, and services. Clayton built and maintained relationships with customers, researched and developed solutions, and ensured a smooth sales process.

In 2019, Clayton joined Forensic Filer as a Sales Specialist, where they focused on sales activities to drive business growth.

Clayton Jones also has experience as an IT Specialist at Pine Lake Christian Church from 2010 to 2014. In this role, they provided IT support within the organization.

Overall, Clayton Jones has demonstrated a strong background in technical support, sales, and customer account management throughout their career.

Clayton Jones attended Kent State University from 2001 to 2003, where they pursued an Associate degree in Applied Business - Computer Technology. Later, from 2012 to 2015, Jones attended Eastern University, specializing in Youth Ministry. However, it is not specified whether they completed a degree during their time there.

Links

Previous companies

The Brilex Group of Companies logo

Timeline

  • Customer Account Manager

    September, 2021 - present

  • Business Development Specialist

    December, 2018

  • Service Desk Technician

    September, 2013