Izzy Van Haaster is the Head of Operations at Sumo, where they lead end-to-end operational delivery, focusing on efficiency, compliance, and customer experience in the energy retail sector. With a background that includes roles at ALDI Stores Australia and McDonald's, Izzy has developed expertise in billing management, product development, and market operations. Their experience at Sumo encompasses various positions, including Sales and Retention Consultant, Operations Specialist, and Customer Service Consultant, all contributing to their passion for building scalable, customer-centric operations in the evolving energy landscape.
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