Daniela Miranda Leyton currently serves as KAM II in the Loyalty & Experience - Growth - LATAM Tribe at SumUp since February 2021, focusing on client satisfaction and loyalty through relationship management and anti-churn strategies. Prior to this role, Daniela was a Customer Executive, where expertise in exceptional service and positive client relations was demonstrated. Experience also includes a position as Customer Loyalty Executive at UpCom DTS Business & Service Center from October 2019 to November 2024, responsible for developing strategies to enhance customer loyalty. Daniela's early career featured a role as Local Manager in a beauty salon from February 2017 to October 2019, overseeing staff and ensuring efficient operations. Daniela's educational background includes a Diplomado en Customer Engagement from Pontificia Universidad Católica de Chile, a Key Account Management certification from Universidad de Chile, and a technical degree in communication and public relations from AIEP.
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