Diego Faraone is an experienced professional in operations and training development, currently serving as an Operations Coordinator at SumUp since December 2018, where responsibilities have included roles such as Training & Development Coordinator, Quality Coordinator, and various leadership positions. Prior experience includes team management at Teleperformance Brazil and training analysis at NovaQuest Serviços Financeiros, focusing on structuring training areas and developing teams. Initiating a solid career at Atento from 2007 to 2016, Diego has held several positions, including Operations Coordinator, where management of KPIs and direct oversight of supervisors took place. Diego holds a current post-graduate degree in Project and Business Management from FGV and an undergraduate degree in Psychology from Universidade Cidade de São Paulo. Additionally, enrollment in English studies at Cultura Inglesa is underway.
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