Ketsana Boun

Ketsana Boun is an experienced professional with a strong background in business architecture and process management. Currently serving as a Business Architecture Manager at SumUp since March 2021, Ketsana specializes in structuring business architecture, modeling processes (BPMN), and aligning operational targets with strategic objectives. Previously held positions include Global Process Owner for Order-to-Cash at both SumUp and Tiller Systems, overseeing international process redesign and ERP transformation initiatives. Additional experience includes project management at papernest, sales operations management at AUTO1, marketing analysis at Groupe Rocher, and a marketing assistant role at Colorific. Ketsana holds an MSc in Management from emlyon business school and has acquired a comprehensive skill set in facilitating workshops, driving change management, and implementing key performance indicators (KPIs) across various organizational functions.