Manuel Zupa is a knowledgeable business operations professional currently serving as a Business Operations Manager at SumUp since January 2022, where responsibilities include leading a team of junior associates and overseeing project management processes. Previous roles at SumUp encompassed a progression from Junior Customer Success Manager to Senior Customer Success Manager, emphasizing problem-solving and alignment with company objectives. Manuel co-founded Trentino Weddings&Events and worked as an Event Planner Freelancer, focusing on client relationships and growth strategies. Additional experience includes participation in a business competition with Unilever and a solid educational background with degrees in Business Administration and International Management from University of Twente and Università di Trento, respectively.