Nadezhda Chatalbasheva is an experienced professional currently serving as Team Lead for the OPS QA Enablement Department at SumUp since June 2015, where responsibilities include defining quality frameworks, leading QA initiatives, and conducting root cause analysis to inform strategic decisions. Previous roles at SumUp encompassed leadership within the QA and Training Onboarding Team and multiple QA specialist positions focusing on onboarding processes. Nadezhda has a background in banking, having worked at TBI Bank and Raiffeisenbank Bulgaria, where contributions spanned investment banking projects, bond administration, and credit risk management. Nadezhda holds a Master's degree in Bank Management from the University of Economics in Varna.
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