Maxwell Wallace

Manager, Software Engineering – Contact Center Infrastructure / Telephony Department at Sun Life Financial

Maxwell Wallace is a seasoned professional in software engineering with extensive experience in leading technology initiatives and managing software development teams. Currently serving as Manager of Software Engineering for the Contact Center Infrastructure and Telephony Department at Sun Life since June 2021, Maxwell oversees the complete software development lifecycle and drives digital technology innovation in call center operations. Previous roles include Senior Application Analyst at Sun Life, Lead IT Solution Designer at TD, and Database Administrator/Application Analyst at Waterloo Region District School Board. Maxwell's diverse technical background encompasses application development, database administration, and project leadership, supported by a degree in Software Engineering from Mohawk College.

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