Fredrick Odima

Fredrick Odima is an experienced telesales agent currently employed at SunCulture since July 2024. Prior to this role, Fredrick worked at Copia Global from November 2020 to July 2024 as a customer care back-office associate, where responsibilities included resolving issues escalated from inbound and outbound teams and escalating tickets to relevant departments. Fredrick also served as a sales associate and telesales associate at Copia Global, focusing on B2C and B2B business engagements, including cross-selling and upselling. Fredrick holds a degree in Agricultural Engineering from Egerton University, obtained between September 2011 and December 2018.