Mathias Barfod Boll

Mathias Barfod Boll has extensive experience in user support and customer service, currently serving as Sundhed.dk 1. Line brugersupport at sundhed.dk since March 2021, where responsibilities include internal and external meeting participation related to solution development and maintenance, knowledge sharing, troubleshooting IT issues, and mentoring new employees. Prior to this role, Mathias worked at Nets Danid A/S in various support capacities, including as NemID 1. Line support from December 2019 to March 2021, providing customer support via chat, phone, and email, and training new staff. Experience also includes a position at SDC as SDC Netbank 1. Line Support from September 2015 to December 2019, and a role as Assistant Floor Manager at Nets Danid A/S from September 2011 to September 2015, overseeing operations and mentoring new team members. Early career roles included customer service positions at Fakta and Tivoli.