Donna Kneram

Donna Kneram has over 15 years of experience in customer service, quality improvement, and admissions supervision within the healthcare industry. Currently serving as a Quality Improvement Coordinator at Sunflower Health Plan since February 2014, Donna focuses on meeting production and quality standards, educating members, and resolving complex provider service issues. Prior roles include Admissions Supervisor and Branch Administrative Coordinator at Coram Alternate Site Services, where responsibilities ranged from supervising admissions staff to coordinating hiring processes. Earlier experience includes leading customer service teams at Apria Healthcare and managing a small business, Critter Sitter Connection. Donna holds an Associate of Arts in Business Administration with a focus on Travel and Tourism from Maple Woods Community College, completed between 1993 and 1995.